The Microsoft Store is the digital distribution platform that is part of the Windows operating system from version 8. Its function is to provide users with a catalog of free and paid applications that can be downloaded safely. In case you've never used it before, we'll show you how to download and install apps from the store in Windows 10.
Il negozio Microsoft a Sometimes it tends to have errors or failures when accessing the application or when making a download. Next we will see what some of these errors are and how we can correct these errors.
The most common problems that cause errors in the Microsoft Store
Most errors are caused by an internal configuration problem with something related to Windows 10 settings, there are other more specific errors like archive error 0x8000ffff in Windows. Below we will explain how to resolve three of these errors step by step.
Problemi VPN
Using a VPN to access the internet can cause problems with the Microsoft Store, so it's best to disable the VPN or remove it from the everything. To do this, you need to perform the following steps:
- You have to enter configuration (you can do this by pressing the Windows + I keys).
- Then press the category «Networks and Internet» and click on the option "VPN".
- After clicking on «VPN» several options will appear, press «Deactivate» in the option «Allow VPN for home use».
- Finally, press the option «Proxy» and in the box «Configure manual proxy» make sure that its status is disabled.
Problems updating the date and time
One of the most common problems is that the computer's time and date are probably out of date. This brings problems to the Microsoft Store as it works in real time, so confirm your computer's time and date to see if it matches time and date currents. To be able to adjust it, you need to perform the following steps:
- Open Windows settings (you can open it by pressing Windows + I keys).
- Go to the "Time and language" option and select "Set time automatically" or if you want to do it manually you can do it.
We recommend that you keep the 'Automatically change time to daylight saving time' option as this will make it easier for you to keep the time and date in real time.
Problems with stored caches
Some problems sometimes stem from junk caches being archived. To delete them, you need to press the shortcut Windows + R to open the option "Run", there you need to write «wsreset.exe» and then press «OK».
A blank window will appear indicating that the cache has already been cleared and then the Microsoft Store will open automatically.
How to use the Microsoft Store troubleshooter?
The Microsoft Store has its own tool troubleshooting which also works to find out if the application is working as it should, if not, the troubleshooter will automatically fix the errors.
To access this troubleshooter from the Microsoft Store, below we will provide you with some steps to help you do it in an easy way:
- To access the Windows configuration part, press the Windows key + I.
- In the menu located on the left side there is an option that we need to click called "Update and security".
- Then in the menu located on the left we click on «Troubleshoot».
- Select the option "Microsoft Store Applications", then click "Run Troubleshooter" and it will start looking for possible problems and try to fix them.
The Microsoft Store is essential for Windows computers, so we hope that by following the steps mentioned above you can take advantage of this amazing tool.
