Nintendo Switch - Troubleshooting Guide for All Error Codes

Nintendo Switch - Troubleshooting Guide for All Error Codes

The Nintendo Switch is an incredible device, but like all electronic devices, it is not fault-proof. We've put together a list of common bugs and errors and the troubleshooting steps to fix them, so you can keep playing on the go. If you're having connectivity, data management, or stability issues with your Switch, you'll find your answer below.

A common solution for the main connectivity issues associated with wifi is to simply update the firmware of the router or reset the router to factory settings.



Error code: 2110-3127, 2618-0203: wireless issues

This error appears when you cannot connect to a wired or wireless network. Usually this is a DNS error with the device or your ISP, but it can be an easy fix.

How to fix error code 2110-3127, 2618-0203

Test your internet connection on another device. If your phone or computer is able to connect to the internet but your Switch cannot, follow the steps below.

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Check the DNS settings and change the settings from Manual to Automatic if it is not needed.
  • If your network requires a specific DNS address, contact your network administrator.

How to troubleshoot wireless range issues:

  • Keep the Nintendo Switch closer to the router. Staying within 10 to 15 feet of the router gives you the best connectivity.
  • Disconnect the switch from the docking station.
  • Move other metal or electronic devices away from your router and console.
  • Reset your router to its factory settings.

Error code: 2618-0201, 2618-0501, 2618-0502, 2306-0501, 2306-0502, 2618-0006: Cannot reach connections, slow Internet.

This error occurs when your internet connection is unstable or you cannot join a match.



How to fix error codes 2618-0201, 2618-0501, 2618-0502, 2306-0501, 2306-0502, 2618-0006

  • Move the Nintendo Switch closer to the router. Staying within 10 to 15 feet of the router gives you the best connectivity.
  • Move other metal or electronic devices away from your router and console.
  • If your router supports two bandwidths, try switching. For example, if you are unable to connect on 2,4 GHz, try switching to 5 GHz.

Error code: 2110-2003

This error occurs when the switch cannot connect to your wireless connection or to the Internet due to incorrect settings.

How to fix error 2110-2003

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Check your network password.
  • Try using your Switch on a different wireless connection.
  • Move other metal or electronic devices away from your router and console.

Error code: 2811-5001, 2137-8006

This error appears when you cannot access online features, such as the eShop. This is happening due to incorrect DNS settings or a weak signal.

How to fix error 2811-5001, 2137-8006

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Move other metal or electronic devices away from your router and console.
  • If your router supports two bandwidths, try switching. For example, if you are unable to connect on 2,4 GHz, try switching to 5 GHz.

Error code: 2124-5200, 2811-7503, 2811-7504, 2124-5002, 2124-5249

These errors occur when you cannot sign in to your Nintendo Account. Typically, this means that the service is down or under maintenance.



How to fix error 2124-5200, 2811-7503, 2811-7504, 2124-5002, 2124-5249

  • Check the status of the online service at the official Nintendo website.
  • Wait and try again later.

Error code: 2110-1100

This error occurs when you cannot connect to a wired or wireless network. This means that a registered network was not detected or the USB LAN adapter is not installed correctly.

How to fix error 2110-1100

Wired:

  • Make sure the LAN cable has been properly inserted into your switch.
  • Connect the USB LAN port to another location on the Nintendo Switch dock.
  • Try to use another LAN adapter.

Wireless:

  • Make sure the switch is not in airplane mode. Press and hold the Home button for 1 second, go to Settings and turn off Airplane mode.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Check the strength of your Internet connection.
  • Keep the Nintendo Switch closer to the router. Staying within 10 to 15 feet of the router gives you the best connectivity.
  • Restart your router and modem.

Error code: 2124-3080

This error occurs when you try to connect to a match and your connection fails. This happens when your Nintendo Account is specific to a country or region.

Error code: 2813-1400, 2813-0009

This error occurs when the eShop is undergoing maintenance.

How to fix error code 2813-1400, 2813-0009

  • Check the status of the online service at the official Nintendo website.
  • Wait and try again later.

Error code: 2110-2000 to 2110-2899, 2110-1000 to 2110-1999

This error occurs when the switch cannot connect to the Internet because the Internet settings are incorrect.



How to fix error 2110-2000 to 2110-2899, 2110-1000 to 2110-1999

Wired:

  • Make sure both ends of your Ethernet cable are securely connected.
  • Try a different Ethernet cable.
  • Restart your Switch by pressing the power button for 3 seconds.
    Restart your router and modem.
  • Connect using a different port on your router.

Wireless:

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Make sure your Wi-Fi password is correct.

Error code: 2005-0005

This is an issue where the Nintendo Switch freezes on a single screen.

How to fix error 2005-0005

If the switch is stuck when turning on the power:

  • Restart your Switch by pressing the power button for 3 seconds.
  • If possible, update the software of the switch device.

If the switch gets stuck while starting a game:

  • Delete data, DLC, and updates for the game you are having issues with.
  • Download the game again.
  • If the error persists, try installing the game on a different SD card or on the device memory.

Error code: 2162-0002, 2168-0002

This error occurs while using the console.

How to fix error code 2162-0002, 2168-0002

  • Restart your Switch by pressing the power button for 3 seconds.
  • If possible, update the software of the switch device.

Error code: 2618-0513

This error occurs when you try to play online. This happens due to internet connection speed, NAT type, or other network settings.

How to fix error code 2618-0513

  • Try to connect again.
  • If you still can't connect or can't join a specific player, check your NAT settings.
  • Restart your router and modem.

Error code: 2110-2900 to 2110-2999

This error occurs when your switch cannot connect to your Internet service.

How to fix error 2110-2900 to 2110-2999

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Enter the IP manually in the switch settings.
  • Reset your router to its default settings.

Error code: 2124-8028

This error occurs when you cannot sign in to your Nintendo Account or online store. Usually this is due to a weak or slow internet connection.

How to fix Error 2124-8028

  • Check the status of the online service on the official Nintendo website.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Check your network password.
  • Try using your Switch on a different wireless connection.
  • Move other metal or electronic devices away from your router and console.
  • If your router supports two bandwidths, try switching. For example, if you are unable to connect on 2,4 GHz, try switching to 5 GHz.

Error code: 2306-0520, 2160-0103

This error occurs when you are unable to join an online match.

How to fix error 2306-0520, 2160-0103

  • Try restarting the console by pressing the power button for 3 seconds.
  • Try to enter DNS manually.
  • Try restarting your network devices, as this can sometimes fix your problem.

Error code: 2005-0003

The error appears when you cannot save files to the memory card.

How to fix error 2005-0003

  • Try downloading to another memory card.
  • Format the memory card and try to download again.
  • Download the file to system memory.

Error code: 2813-6838

This error occurs when your eShop card number cannot be verified.

How to fix error code 2813-6838

  • Check that you are entering the numbers correctly.

Error code: 2110-2004, 2110-2200, 2110-2214, 2110-2201

This error occurs when trying to connect to a Wi-Fi network. Usually it means that the password is incorrect.

How to fix error code 2110-2004, 2110-2200, 2110-2214, 2110-2201

  • Check that the password for your Wi-Fi password is correct.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Make sure you are connecting to the correct network which has a strong signal.
  • If MAC filtering is enabled on the network, enter the Nintendo Switch MAC address in the router settings or consider disabling this setting.
  • Disable the Wifi password, then connect the switch. If it connects without problem, try changing the wireless network type from WPA-AES to WPA2-AES.

Error code: 2618-0542

This error appears when attempting to join an already full online correspondence.

How to fix Error 2618-0542

  • Try to join the match later or join another match.

Error code: 2813-0002, 2306-0811

This error mainly occurs when the Nintendo eShop is not working properly.

How to fix error 2813-0002, 2306-0811

  • Check the status of the online service at the official Nintendo website.
  • Wait and try again later.

Error code: 2160-0202, 2137-0240

This error occurs when you cannot connect to the Internet due to a slow or weak connection.

How to fix error 2160-0202, 2137-0240

  • Check that your internet connection works on other devices.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Move other metal or electronic devices away from your router and console.
  • If your router supports two bandwidths, try switching. For example, if you are unable to connect on 2,4 GHz, try switching to 5 GHz.

Error code: 2153-0321

This error appears when the Nintendo Switch fails.

How to fix error code 2153-0321

  • This error usually means that the device needs to be repaired. Contact Nintendo for details.

Error code: 2110-3400

This error occurs when the switch cannot connect to a network due to authentication issues.

How to fix error code 2110-3400

  • Update the software on your Switch device.
  • Try to connect again.

Error code: 2810-1224

This error occurs when you cannot sign in to your Nintendo Account or your eShop.

How to fix error code 2810-1224

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Wait 10 seconds before reconnecting.

Error code: 2110-3000 to 2110-3999

These errors typically occur when the switch cannot connect to the Internet.

How to fix error code 2110-3000 to 2110-3999

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Check the status of the online service on the official Nintendo website.
  • Check that your internet connection is working on another device.
  • Check the DNS settings and change from Manual to Automatic if possible.
  • Contact your network administrator to see if certain DNS settings are required.
  • Try using your Switch on a different wireless connection

Error code: 2016-0601

This error usually occurs due to corrupted memory data.

How to fix error code 2016-0601

If you are not using an SD card:

  • Update the software on your Switch device.
  • Remove the problematic software and download it again.

If you are using an SD card.

  • Check that your SD card is compatible with the switch.
  • Update the software on your Switch device.
  • Download the software to the switch's built-in memory.
  • Format your SD card and try again.

Error codes: 2002-4301 to 2002-4463, 2002-0001, 2002-3005

This error occurs when you try to turn on your Switch or wake it up from sleep mode.

How to fix error 2002-4301 to 2002-4463, 2002-0001, 2002-3005

  • Restart your Switch by pressing the power button for 3 seconds. If that doesn't work, press the On / Off button for 12 seconds.
  • Remove the SD card and see if that fixes the problem.
  • Update the device software, if possible.
  • Contact Nintendo for repair options.

Error codes: 2002-4501 to 2002-4535, 2002-4690, 2002-4683, 2002-6201, 2002-4741 to 2002-4760, 2002-4641 to 2002-4660

This error occurs when you cannot download software from Nintendo eShop.

How to fix error codes 2002-4501 to 2002-4535, 2002-4690, 2002-4683, 2002-6201, 2002-4741 to 2002-4760, 2002-4641 to 2002-4660

  • Make sure your Switch has the latest version of system software.
  • Check all corrupted data.
  • Reinstall any software that will not open properly.
  • Remove the SD card and try to download again.

Error code: 2810-1500

This error appears when trying to log into the Facebook account from Nintendo Switch.

How to fix error 2810-1500

  • Try restarting the Nintendo Switch console by holding down the power button for 3 seconds and select Restart from the options.
  • After turning it on, connect to the wireless connection, make sure you see the wireless icon at the top right of the screen with at least one strength signal bar.
  • If the problem persists, try again after a while.

Error code: 2-BABBE-1000, 2306-0819

This error occurs when you cannot log into Ultra Street Fighter II.

How to fix Error 2-BABBE-1000, 2406-0819

  • Update your Switch software and restart the game.

Error code: 2110-2091

This error occurs when the switch cannot detect your LAN adapter.

How to fix error code 2110-2091

  • Make sure both ends of the Ethernet cable are securely connected.
  • Try using a different Ethernet cable.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Try a different port on your router.

Error code: 2801-7199

This error appears when uploading photos to Facebook fails.

How to fix error code 2801-7199:

  • Unlink your Facebook account from your Nintendo account.
  • Re-link your Facebook account.
  • Download the image again.

Error code: 2122-0082

This error occurs when your device cannot retrieve data in a game.

How to fix error code 2122-0082

  • Install the latest system update on your Switch.

Error code: 2813-0055

This error appears when you try to redeem a code for a game before its official release.

How to fix Error 2813-0055

  • Wait until the game is released to redeem the code.

Error code: 2124-3000, 2000-0000

This error occurs when you try to connect to an online game with a switch using an older version of the software.

Error code 2124-3000, 2000-0000

  • Install the latest software update for your Switch.

Error code: 2801-7002

This error appears when you cannot upload a photo to Twitter. Usually this is due to a service issue.

How to fix Error 2701-7002

  • Try again later when the service issue has been resolved.

Error code: 2817-0700, 2816-0700:

This error indicates a service error when using Switch Online Services.

How to fix error code 2817-0700, 2816-0700

  • Try again later when the service issue has been resolved.

Error code: 2162-0101

This error occurs when the software needs to be updated.

How to fix error code 2162-0101

  1. From the Home menu, open the software.
  2. Press + or - to open software options.
  3. Update the software.
  4. Restart the game.

Error code: 2164-0020

This error can occur when you try to start the software.

How to fix error code 2164-0020

  1. Use the home menu to select the software that is causing the problem.
  2. Press "+" or "-" to open the software options.
  3. Select Delete to confirm.
  4. Remove the game card, then reinsert it.
  5. Restart the software. When prompted, update the software.

Error codes: 2002-0007 to 2002-0008

This error occurs when you try to download software.

How to fix error code 2002-0007 or 2002-0008

  • Make sure your console has the latest system software update.
  • Check the corrupted data.
  • Try to remove any software that might be causing the problem.

Error code: 2618-0516

This error occurs when trying to use matchmaking. This usually means that the NAT type of the network is not set correctly.

How to fix Error 2618-0516

Learn more about how to troubleshoot NAT issues on the Nintendo Switch.



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