ACTUAL STATE

Problems, Crashes and Errors of Dexcom TODAY

Can't connect to Dexcom? Trying to open Dexcom but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!

MAKE A DIRECT PING TO THE SITE TO KNOW ITS STATUS

Status of Dexcom in the last 24 hours

88%
server status
80% Complete
17
countries
30% Complete
151ms
Response time
20% Complete

ping service

In Isnotdown, you will be able to instantly check if Dexcom works perfectly, or on the contrary, if it is registering some type of problem to offer its services.

Service
$bash

The Dexcom service appears to be working!

Frequent failures of Dexcom

Cardinal Health Inc.
Due to shipping delays the devices were exposed to temperature excursions of 31.
9¿F, intermittently over a 2 hour and 15 minute period of time which may cause inaccurate results.

During a sensor session, your Dexcom G6 may detect that the sensor can no longer determine your glucose reading.
At this time, the sensor session will end and your receiver or compatible smart device* will display the “Sensor Failed” screen.
You will now need to replace the sensor.

If you are experiencing a Sensor Error alert and are not getting Dexcom G6 readings, it means the sensor is temporarily unable to measure the glucose OR your components are not communicating.
Tap the alert to get more information.

Try turning off Bluetooth and then turning it immediately back on.
Open the Dexcom app and close all other apps.
Then, forget the Dexcom from your phone's Bluetooth settings.
With the Dexcom app still open, then re-pair it with your phone.

Troubleshooting Tips

Problem solved? Still can't connect to Dexcom? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Dexcom, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Dexcom, be informed that your security software is causing problems. Try adding Dexcom to the set of trusted sites.
DNS is a service that translates Dexcom into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Dexcom



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