Status of Dexcom in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Dexcom works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Dexcom service appears to be working!
Frequent failures of Dexcom
Cardinal Health Inc.
Due to shipping delays the devices were exposed to temperature excursions of 31.
9¿F, intermittently over a 2 hour and 15 minute period of time which may cause inaccurate results.
During a sensor session, your Dexcom G6 may detect that the sensor can no longer determine your glucose reading.
At this time, the sensor session will end and your receiver or compatible smart device* will display the “Sensor Failed” screen.
You will now need to replace the sensor.
If you are experiencing a Sensor Error alert and are not getting Dexcom G6 readings, it means the sensor is temporarily unable to measure the glucose OR your components are not communicating.
Tap the alert to get more information.
Try turning off Bluetooth and then turning it immediately back on.
Open the Dexcom app and close all other apps.
Then, forget the Dexcom from your phone's Bluetooth settings.
With the Dexcom app still open, then re-pair it with your phone.
Troubleshooting Tips
Still stuck and not enjoying Dexcom, then go to Step 3.