ACTUAL STATE

Problems, Crashes and Errors of Interactive Brokers TODAY

Can't connect to Interactive Brokers? Trying to open Interactive Brokers but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!

MAKE A DIRECT PING TO THE SITE TO KNOW ITS STATUS

Status of Interactive Brokers in the last 24 hours

87%

server status

countries

170ms

Response time

ping service

To update

In Isnotdown, you will be able to instantly check if Interactive Brokers works perfectly, or on the contrary, if it is registering some type of problem to offer its services.

Service

Location

$bash

The Interactive Brokers service appears to be working!

Frequent failures of Interactive Brokers

Is Interactive Brokers down now?

No problems reported at this time.

Why can't I log into Interactive Brokers?

If you are unable to log into Client Portal, you will need to contact your regional Client Services Center for assistance.
The on-line security card is intended to provide full access to both Client Portal and the trading platforms for a period of 21 days.

Is my money safe with Interactive Brokers?

Client securities accounts at Interactive Brokers LLC are protected by the Securities Investor Protection Corporation ("SIPC") for a maximum coverage of $500,000 (with a cash sublimit of $250,000).

How do you refresh Interactive Brokers?

Refresh/Obtain Market Data.
Use the Refresh Target icon, present on select windows, to populate fields with the contract description highlighted on the trading window.
If the target center is not red, click the icon to activate.
The center turns red.

Troubleshooting Tips

Step 1: Refresh your browser by pressing CTRL + F5 at the same time.

Problem solved? Still can't connect to Interactive Brokers? Continue with Step 2.

Step 2: Power off your modem and after restart your computer.

Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Interactive Brokers, then go to Step 3.

Step 3: Your firewall may have blocked Interactive Brokers

Temporarily disable your antivirus or firewall running in the background. Now, if you can access Interactive Brokers, be informed that your security software is causing problems. Try adding Interactive Brokers to the set of trusted sites.

Step 4 – If the problem persists, it could be a DNS failure.

DNS is a service that translates Interactive Brokers into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Interactive Brokers

There is a way to ask the administrators of Interactive Brokers for help on current downtimes. Just proceed through any of the buttons below and copy the URL below and paste it into Facebook, Example or Forum pages, for reference when asking for help.

copy url