ACTUAL STATE

Problems, Crashes and Errors of OnStar TODAY

Can't connect to OnStar? Trying to open OnStar but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!

MAKE A DIRECT PING TO THE SITE TO KNOW ITS STATUS

Status of OnStar in the last 24 hours

81%
server status
80% Complete
19
countries
30% Complete
181ms
Response time
20% Complete

ping service

In Isnotdown, you will be able to instantly check if OnStar works perfectly, or on the contrary, if it is registering some type of problem to offer its services.

Service
$bash

The OnStar service appears to be working!

Frequent failures of OnStar

OnStar addressed the 3G network sunset by working with AT&T to make necessary network updates.
All impacted vehicles received a network update to protect them from the 3G sunset, and OnStar will continue to deploy over-the-air software updates throughout 2022 to ensure an optimal experience for Members.

On April 30, Maps+, which is powered by Mapbox, will be available to about 900,000 vehicles as part of select Connected Services plans.
It's an upgrade from GM's OnStar turn-by-turn navigation tool, though that tool will still be available to drivers.

We routinely evaluate our services to ensure they provide the best experience for our Members.
In this spirit, we decided to discontinue OnStar Hands-Free Calling in February 2022.

If you are an OnStar Member who is having trouble with your service, please give us a call at 1.
888.
4ONSTAR (1.
888.
466.
7827).

Troubleshooting Tips

Problem solved? Still can't connect to OnStar? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying OnStar, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access OnStar, be informed that your security software is causing problems. Try adding OnStar to the set of trusted sites.
DNS is a service that translates OnStar into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of OnStar



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