Status of OnStar in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if OnStar works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The OnStar service appears to be working!
Frequent failures of OnStar
OnStar addressed the 3G network sunset by working with AT&T to make necessary network updates.
All impacted vehicles received a network update to protect them from the 3G sunset, and OnStar will continue to deploy over-the-air software updates throughout 2022 to ensure an optimal experience for Members.
On April 30, Maps+, which is powered by Mapbox, will be available to about 900,000 vehicles as part of select Connected Services plans.
It's an upgrade from GM's OnStar turn-by-turn navigation tool, though that tool will still be available to drivers.
We routinely evaluate our services to ensure they provide the best experience for our Members.
In this spirit, we decided to discontinue OnStar Hands-Free Calling in February 2022.
If you are an OnStar Member who is having trouble with your service, please give us a call at 1.
888.
4ONSTAR (1.
888.
466.
7827).
Troubleshooting Tips
Still stuck and not enjoying OnStar, then go to Step 3.