ACTUAL STATE

Problems, Crashes and Errors of Tuya Smart TODAY

Can't connect to Tuya Smart? Trying to open Tuya Smart but the site is down and appears to be offline today? Check the issue below if it's down for everyone else or just you!

MAKE A DIRECT PING TO THE SITE TO KNOW ITS STATUS

Status of Tuya Smart in the last 24 hours

77%
server status
80% Complete
15
countries
30% Complete
139ms
Response time
20% Complete

ping service

In Isnotdown, you will be able to instantly check if Tuya Smart works perfectly, or on the contrary, if it is registering some type of problem to offer its services.

Service
$bash

The Tuya Smart service appears to be working!

Frequent failures of Tuya Smart

Check whether your device is powered on and turned on.
Ensure that broadcasting is enabled for Wi-Fi and is not hidden.
Ensure that your device has been added over a Wi-Fi band of 2.
4 GHz (Check whether the 2.
4 GHz band and 5GHz band share the same Wi-Fi account.

The app needs time to establish a connection to the cloud, during which it cannot connect to the device.
This is why you see an offline status.

Check whether the firmware is the latest version.
To check this on the app, choose Home—Tap device icon—Top right button—Check for Firmware Updates.
If the device goes offline after a period of use, but after restarting the router or re-networking the device, the device returns to normal.

Tuya Smart App and Smart Life App are both official Tuya App.
The only difference between the two is that the Tuya Smart App uses the Tuya logo and elements, while the Smart Life App removes all Tuya logo and elements.

Troubleshooting Tips

Problem solved? Still can't connect to Tuya Smart? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying Tuya Smart, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now, if you can access Tuya Smart, be informed that your security software is causing problems. Try adding Tuya Smart to the set of trusted sites.
DNS is a service that translates Tuya Smart into a machine-readable address called an IP address. In most cases, this job is done by your ISP. If only specific sites are not opening, it is likely to be corrupted.

Ask for direct help to the administrators of Tuya Smart



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