Status of Tuya Smart in the last 24 hours
server status
countries
Response time
ping service
In Isnotdown, you will be able to instantly check if Tuya Smart works perfectly, or on the contrary, if it is registering some type of problem to offer its services.
The Tuya Smart service appears to be working!
Frequent failures of Tuya Smart
Check whether your device is powered on and turned on.
Ensure that broadcasting is enabled for Wi-Fi and is not hidden.
Ensure that your device has been added over a Wi-Fi band of 2.
4 GHz (Check whether the 2.
4 GHz band and 5GHz band share the same Wi-Fi account.
The app needs time to establish a connection to the cloud, during which it cannot connect to the device.
This is why you see an offline status.
Tuya Smart App and Smart Life App are both official Tuya App.
The only difference between the two is that the Tuya Smart App uses the Tuya logo and elements, while the Smart Life App removes all Tuya logo and elements.
Tuya vs Smart Life: Verdict While both apps come from Tuya and have certain similarities, if you want the latest smart home features, Smart Life becomes the clear winner due to it supporting IFTTT.
If you can live without the enhanced features of Smart Life, you can go for the Tuya App.
Troubleshooting Tips
Still stuck and not enjoying Tuya Smart, then go to Step 3.