Find reliable Mac support

Using the Mac is such a pleasant experience that we forget that - over time - they can give us problems. In those cases, that's when we wonder how to find a reliable Mac tech service, where they assist us quickly, the prices are reasonable, and we have guarantees that the repair will be perfect.

A very slow Mac, a problematic hard drive, unexpected application closures, connectivity problems… Macs are so complex that there are many aspects that can fail, leaving us with an unsatisfactory experience.

You may have purchased the computer from an online store or even an Apple Store. The result is that you don't have a reference technical service to bring your computer to.

Where to fix Mac

Repairs in Apple Stores offer maximum reliability, but the prices in many cases seem to be from another planet and if your computer is a few years old, it is already possible to repair them there. Also, it has to happen that you live close to one, so for the vast majority of Apple users they are not an option.

Apple has made announcements in recent months about expanding the Genuine Parts program to new distributors, but that doesn't mean the treatment we will receive or the deadlines they give us are what we expect.

Although the average useful life of an Apple computer (iMac, mac mini, Macbook, Macbook Pro) is set at just over four years, it is common to find users who continue to have their computers fully productive for up to ten years after having them. purchased, using them every day and with a high level of satisfaction with their performance.

This longevity is reinforced by Apple's friendly policy regarding compatibility of new OS versions with older systems. This is why Macs depreciate so little over the years.

For reference, we will note here that macOS Catalina, the latest Mac operating system available at the time of this article's publication, has been compatible with 13-inch MacBook Pro since mid-2012.

This reflects eight years of updates to all operating systems released by Apple.

For comparison, we will say that in 2012 the version of Windows sold was Windows 8. Can you imagine a compatible PC computer from 2012 running the latest version of Windows X? Difficult to do without having updated practically all its components ...

If we look for opinions online (the best way to know if a technical service deserves our trust), one of the unofficial distributors that stands out for the large number of positive comments from customers is iRepairs, based in Barcelona and offering a large number of services aimed at customer satisfaction.

These services include the warranty for repairs for twelve months (the standard is six months), something that, when it comes to computers with several years of age, is something to be aware of.

Aside from that phenomenal warranty, another eye-catching service is that they offer the option of having a replacement computer while yours is being repaired, for a small daily fee.

Other services they offer to their customers are 

• Computer repairs and technical assistance at home. 
• Fixed rate for remote computer assistance
• They repair equipment that arrives from all over Spain by courier (the customer pays the courier only if the repair cannot be done).

Conclusion

Using a Mac offers peace of mind, uncompromising productivity, and a computer life so long that it justifies more than the passion shown by users of Apple products.

But like all machines, they have components that can fail, be it hardware or software, and therefore it is necessary to resort to a "trusted workshop".

If the experience with your Mac computer is not as satisfying as it once was and you find yourself too often with the "beach ball", with unexpected application closures or with permission problems, look for a technical service that can diagnose what happens to your Mac, before the error is fatal.

Before leaving your beloved Apple computer in the hands of strangers, search online for the experiences of other users who have passed by, and when you are convinced that they are competent, make an appointment and ask for a quote.

Your Mac deserves no less.